• My HMO was placed in liquidation and I am now being pursued by providers and/or collection agencies. They are threatening to sue me and also threatening wage garnishments. What do I do?

• Illinois law prohibits all medical providers from seeking to collect any payment for medical services rendered in excess of any applicable deductibles and co-pays, until the HMO Guaranty Association has made a final determination of its liability for the payment. You can send copies of itemized bills and letters from collection agencies or attorneys, and/or suit papers to:

• COMPANY NAME, IN LIQUIDATION
  c/o Office of the Special Deputy
  222 Merchandise Mart Plaza, Suite 1450
  Chicago, IL 60654
  

• Although we will contact, as appropriate, the provider, collection agency or attorney pursuing collection and advise them of this prohibition against the collection of these balances from enrollees, you should seek independent legal counsel as to how to protect your interests.
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• Why was my settlement check stopped?

• All assets of the company may have been frozen by the order of Conservation, Rehabilitation or Liquidation.
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• Do I still need to pay my premiums?

• If you were paying your premium on a periodic basis, you do not have a continuing payment obligation unless a Guaranty Fund or Association is continuing your coverage under your policy and you choose not to cancel the policy. If you financed your policy, then your continuing obligation to make payments to the finance company is controlled by your premium financing agreement. When you have paid them in full, you will need a release from them stating they have no further interest in the return premium. Once you submit the release to us, the benefits will be assigned to you.
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• When should I start looking for new insurance?

• You should contact your insurance agent or financial advisor for advice on this matter.
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• My company rendered services (provided supplies or equipment, or leased property) to the insurer prior to its being placed in receivership. What is the status of my invoices?

• Invoices for services rendered (supplies or equipment provided, or property leased) prior to the insurer being placed into receivership must be submitted to the Liquidator with a proof of claim form. These are general creditor claims in the estate and, if allowed, share in any distributions made at the seventh priority level, level (g).
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